# How to Verify Shopify COD orders on WhatsApp with Gallabox?
**Tired of manually confirming COD orders?** Let's change that. Managing a flood of Cash on Delivery orders can be a real headache. But don't worry, we have got you covered! With Gallabox, you can say those manual confirmation headaches goodbye. Let’s dive into how you can set up this game-changing workflow.
This workflow is divided into two steps - First step is to create a workflow to address the COD Confirmation configuration and second step is to update the status in Shopify.
### **COD Confirmation Workflow**
Let's build a workflow in Shopify that automates the confirmation process. In just a few simple steps, you can create a system that handles order verification efficiently.
1. Go to **Integration** on your Gallabox dashboard. Click on the **Integrated Shopify Application** and go to **Workflow.**
{% hint style="info" %}
If you have not integrated your Shopify with Gallabox, click [here ](https://docs.gallabox.com/integration/e-commerce-platforms/shopify#shopify-integration)for the detailed steps.
{% endhint %}
2. Click on Workflows and click on the **Create Workflow.**
3. You have to select ***Order Create*** in the Shopify Custom Event and for conditions, choose ***Financial Status*** as Comparator, ***Equal*** as Operator, and for the value ***Pending***.
4. Select the **Order Confirmation** WhatsApp Template and map the variables defined.
5. For the action, you can update the Tag - *`COD Confirmation`* for the contact.
Congratulations!! You have created the workflow. Let's move onto the next step of automation.
### **Using Shopify Connector**
Now that you have created the COD confirmation workflow, it's time to sync that information back to Shopify. Keeping your Shopify orders up-to-date is crucial for efficient order management. Let's explore how to seamlessly push the confirmed or canceled status back to your Shopify store.
1. Go to **Bots** and create a Bot by the name of COD Confirmation. Under the Bot, Add a flow named **Confirm order**.
2. Go to Connectors, choose Shopify. Choose ***Replace Order tag*** action. For the Order Id, choose the variable - ***Payload*** and under Tags, type ***Order Confirm***.
{% hint style="info" %}
Make sure to connect your Shopify Account before using the connector. Detailed guide [here](https://docs.gallabox.com/bots/bot-connectors/connect-shopify-and-whatsapp-to-collect-orders-using-chatbot#shopify-api-key-and-secret).
{% endhint %}
3. Click on Save. You can send a message to the customer after they confirm the COD order.
{% hint style="success" %}
You can create a Cancel Order flow similarly to the Order Confirmation flow as shown above.
{% endhint %}
**You have done it!** From now on, when someone orders on COD from your business, a message will be shared with them asking to confirm the COD order. Once they click on either buttons (**Order Confirm** or **Order Cancel** button), the status will be sent back to **Shopify**.
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